Business profiles & Lyft Business

Business profiles make expensing personal Lyft rides for work easy. Rides taken on business profiles let you include notes about each ride and send business ride receipts directly to your work email. Business profiles are currently unavailable in Canada.

Need rides for the whole team? Head to Lyft Business.

For help with Lyft Business, see our Support Center.

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Intro video

Get a quick overview of Lyft business profiles with this video.

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Create a business profile

If you don’t have a Lyft account:

  1. Head to Lyft business profiles to create an account. Enter your work email address, then tap ‘Next.’
  2. Enter your payment info
    • If you have a business card, use it here
  3. Download the Lyft app and create an account. After your account is created, you’re ready to take your first ride.

If you already have an account:

  1. Open the Lyft app, then tap the menu icon in the top left corner
  2. Tap ‘Settings’
  3. Tap ‘Business Profile’ in the app, then tap ‘Get Started’
  4. Enter your work email, then tap ‘Next’
  5. Select a payment method or enter payment info (like a business card). Heads up: this will be your default business profile payment method.
  6. Tap ‘Next,’ then tap ‘Done.’ That’s it! You’re ready to use your business profile.

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How to use business profiles

Before requesting a work-related ride, tap ‘Personal’ under the fare estimate. This changes your personal profile to your business profile and payment method.

You’ll have another chance to change between personal and business profiles on the ride payment screen after the ride ends.

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Set up auto-expensing

When you set up auto-expensing, Lyft will automatically forward your trip receipts to the expense management system of your choice.

Before you begin

Get started

  1. Open the app and tap the menu icon in the top left corner
  2. Tap ‘Settings’
  3. Tap ‘Business profile’
  4. Tap ‘Expense management.’ Select your company’s expense management system (see which systems we offer at this time).
    • Concur users must sign in with their Concur username, email address, and password/PIN
  5. That’s it! When you take a ride with your business profile, your ride receipts will be forwarded to the expense management system you’ve chosen.

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Frequently asked questions

Which expense management systems can I use? We offer Abacus, Certify, ChromeRiver, Concur, Expensify, Nexonia, Xpenditure, and Zoho for easy and quick expensing at this time.

I charged a business ride to my personal account. What should I do? If you haven’t submitted payment for the ride yet, you can still switch profile and payment method on the payment screen after the ride ends.

After you’ve submitted payment for a ride, you can’t change the payment method.

Why isn't my promo code working? Currently, ride credits won't apply by default to Business Profile rides because your employer typically reimburses you for these. You can tap on your payment method at the end of a ride to choose which promotion you want to use.

How do I update my business profile’s email or payment info?

  1. Tap ‘Settings’
  2. Tap ‘Business profile’
  3. Tap ‘Email receipts’ to edit your work email, or tap ‘Business payment’ to edit your payment info

How do I export my ride receipts?

  1. Tap ‘Ride History’
  2. For iOS, tap ‘Export’ in the top right corner; for Android, tap the download icon
  3. Select all of the rides you wish to export
  4. You will receive a “Ride Report” email with a receipt for all of the selected rides

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Lyft Business

Lyft Business gives organizations a customized expensing experience.

Lyft Business offers dedicated account managers, comprehensive ride insights, and flexible partnership options. Learn more about Lyft Business.

For help with Lyft Business, see our Support Center.

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See also:

Need something else?

Contact Support
115013081308 en-us